I am an Associate Professor of Information Technology and Organizations in the H. John Heinz III College of Public Policy, Information Systems, and Management and the Human-Computer Interaction Institute at Carnegie Mellon University.

My research addresses the problems and challenges of collaborating and organizing work through technology. The interdisciplinary nature of this topic means I draw on a variety of fields including Computer-Supported Cooperative Work, Human-Computer Interaction, Information Systems, Computer-Mediated Communications, Social Psychology and Organizational Behavior.